06: Turning Challenges into Change: Toby O’Rourke’s Masterclass in Crisis Leadership
How can leaders turn a PR crisis into an opportunity for growth? In this episode, Toby O’Rourke, President and CEO of Kampgrounds of America (KOA), shares how she led her team through a challenge that shook the KOA brand.
Hear her personal reflections, strategic steps and how this crisis became a powerful lesson for the company. This episode is a must-listen for marketing leaders facing reputation management and leadership challenges.